Return & Exchange Policy
To ensure customer satisfaction and maintain the highest quality standards, we offer the following exchange and return policy.
1. Exchange Period
Customers may request an exchange within 14 days from receiving the order.
2. Eligible Products
Pajamas are eligible for exchange.
3. Non-Returnable Items
- Lingerie
- Underwear
- Personal-use items
4. Product Condition
- Unused
- Unwashed
- Original condition
- Tags attached
Requests may be rejected if conditions are not met.
5. Manufacturing Defects
Defective products will be exchanged immediately with no extra cost.
6. Shipping Costs
Customers pay shipping for normal cases. The store covers defective items.
7. Important Notes
- Check your order upon delivery
- Contact customer service for requests